If your WiFi routers are configured to change their MACs periodically, you must perform a couple of configuration in Situm in order to achieve a good performance. 


 1. Aruba Network

To stop changing the MAC address on this network:


Go to your building on the dashboard:

    > Edit Building

    > Custom Fields


On Custom Fields you must add: wifi_virtual_mac_support and true value.  




2. Sophos XG Firewall

You can find more information on the following link:

Sophos XG Firewall: How to prevent MAC Spoofing