If your WiFi routers are configured to change their MACs periodically, you must perform a couple of configuration in Situm in order to achieve a good performance.
1. Aruba Network
To stop changing the MAC address on this network:
Go to your building on the dashboard:
> Edit Building
> Custom Fields
On Custom Fields you must add: wifi_virtual_mac_support and true value.
2. Sophos XG Firewall
You can find more information on the following link: